Your Safety Is Our Priority

COVID-19 Update & Answers to Commonly Asked Questions
During California’s shelter-in-place order, remaining safe and healthy is critical for all of us. While many businesses have been ordered to close their doors, our state government is allowing companies that provide plumbing, pest control, and other sanitation services to remain open to protect the health and safety of Californians during this time.

In this challenging time, we are dedicated to ensuring that your home or business is safe for you and those around you. We know that many pests, including rodents and birds, carry diseases that can endanger and impact your family or customers. EagleShield is here to help you keep your home or business free of these health hazards.

In addition to our pest control services, we are now offering sanitation services and are using a CDC-approved chemical to sanitize your home or business against COVID-19.

We Are Here For You

At this time, we remain open to serve you and are continuing to provide all of our services as scheduled. Our management team is closely monitoring all updates and news regarding official safety precautions related to coronavirus (COVID-19).

At this time, none of our staff has knowingly been infected with the coronavirus. If and when such an incident occurs, we are prepared to implement mandatory 14-day quarantines for any employee who exhibits symptoms or is diagnosed with COVID-19. Any employee who exhibits respiratory illness or flu-like symptoms, or who has a member of their household exhibiting these symptoms, will be prohibited from working.

All of our employees have been trained and instructed to follow the recommendations provided by the Centers for Disease Control (CDC) for protecting your health and our staff. These recommendations include practicing social distancing, limiting exposure to sick individuals, and washing hands frequently and thoroughly.

Stay Healthy. Stay Positive.

Protecting the health and safety of all Californians is our company’s mission. Our services are an important way to help prevent the spread of disease, and help protect you during this time.

If you have questions or concerns or wish to reschedule your service appointment, please do not hesitate to call us or use our website contact form.

Common Questions From Our Customers

I'm concerned about anyone entering my home right now. Does your technician have to come inside?
Absolutely not, and we understand entirely. We can and will continue to provide our exterior treatment services to maintain the protective barrier that keeps pests from entering your home.
I may have to close my business. Will you still be able to provide service?
If you need interior treatment, please contact us to arrange a window of time for you to meet us at your place of business. Contact us if you would like us to provide exterior perimeter treatment, which does not require you to be there. Rather than have you personally sign our tablets or phones when we complete your service, please allow us to sign on your behalf.
Are you planning any changes to my regular residential pest control services?
We do not anticipate any changes in the provision of our treatments, but to protect your safety and ours, please allow our technician to sign their tablet or phone on your behalf in your presence when your treatment is complete.
I'm a brand-new customer. Will you still be able to come to my first interior service appointment?
Thank you for trusting us with your pest control needs! We will gladly provide our interior treatment if your pest issues cannot be resolved from the outside of your home or business. Please note: If anyone inside your household or commercial property is ill or believed to have come into contact with someone with the coronavirus, we reserve the right to reschedule interior service for a later date.
Will you notify me if anyone from EagleShield who has been to my home or business tests positive for coronavirus?
We understand and share your concern for safety, and it is our top priority. Every EagleShield employee is strictly following all of the CDC’s latest recommendations and minimizing contact with even small groups of people. Please note, however, that by law, we must adhere to the requirements set forth by the Health Insurance Portability & Accountability Act (HIPAA), which include the protection and confidential handling of protected health information.
Got a question? We’d love to hear from you.